How sajgoj and Clothing Brands reduced F-Commerce delivery RTO below 5%

Operational Success Case Study

High-volume F-Commerce fashion, organic cosmetics, and electronic accessory stores face a significant operational hurdle: high delivery failure rates. In the conventional workflow, every shipped parcel has an average RTO probability of 15% to 20%, heavily draining profit margins.

Using Shohoj Metrics' automated Steadfast and Pathao trust database quarantines, several local fashion brands successfully reduced their RTO rates from 18.5% down to an outstanding 3.2% in under 30 days.

The Strategy Implemented:

• Database Screening: Customer records are scanned against our platforms database.
• Threshold Lock: Any buyer scoring below a 70% delivery success history is automatically flagged.
• Verification and Call: Quarantined orders are manually audited before courier dispatch. The packaging team never prints redundant packing labels, reducing warehouse processing overheads completely.